New Jersey’s laws and regulations. New Jersey’s definition of “household furniture” includes, but is not limited to furniture, major electrical appliances, mattresses, and such items as carpets and draperies.
Purchasing - Things to Know
Refund Policy Every retailer must have its refund policy posted in at least ONE of the following locations:
"As Is" Let’s go over some of the words a consumer might en- counter when shopping for furniture or related house- hold items. If an item in the store is being sold “as is,” then the seller is within the law if the store refuses to issue any refund or allow the return of the item. However, re- member that if the item is NOT marked “as is” the seller may not use words like “nonrefundable,”“all sales final,” “no cancellations” or “all mattress sales final” on the sales ticket or the contract.
Advertisement If you were prompted to go shopping for furniture due to an advertisement you saw or heard, the item in the store must be the same as the item that was advertised. Misrepresentation is illegal. In addition, whatever item in the store the consumer selects to purchase must match the item delivered to the consumer’s home (that includes the color the consumer chose). If the item delivered does NOT match what was selected at the time of purchase, the consumer may request a prompt, full refund. If you have access to the internet, you may check the regulations regarding advertisements.
If an advertisement for furniture or related household items indicates that a “sale” is taking place, it is required that the ad:■ must clearly state the beginning and ending dates of the sale■ must indicate the original price of the item as well as the sales price so the consumer is aware of the savings, and■ must clearly state that “assembly is required” if that is the case.Take note of the fact that any furniture or household item advertised as being “on sale” for $100 or more must have a tag or ticket affixed to it with the price clearly indicated. Also, if any item has been “on sale” for 60 days or more, the price listed can no longer be considered a “sale ”price.
Mattress When shopping for a mattress, be aware that if the words “rebuilt,” “reconditioned,” or “refurbished” appear on the tag or ticket, that item is a USED mattress. If you must buy a used mattress, be aware that every used mattress being sold must have attached to it a special cloth tag (not less than 2 1/2 x 3 inches in size) that provides the name of the person or company that sanitized or disinfected the mattress, the date that the sanitization or disinfection took place, and the full address of the person or company that performed the sanitizing or disinfection process.
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